The European Commission provides an online dispute resolution platform at https://ec.europa.eu/consumers/odr/ that consumers can use to resolve a dispute and where more information on dispute resolution can be found.
Out-of-court dispute resolution
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board in the event of a dispute with a consumer.
Smile and help e.V. Hilfsorganisation für Kinder in Not Gehrengrabenstr. 31 D-77886 Lauf Deutschland
Vertreten durch 1. Vorsitzender Roland Benkeser Telefon +49 174 2091103 Email : Info@smileandhelp.org
Eingetragener gemeinnütziger Verein Vereinsregister Mannheim VR 703605